Returns & Exchanges

Returns & Exchanges

Our goal is to make sure you are completely satisfied with the items you order and your experience with Adams Apparel. Depending on the reason for the return and the condition of the product, there may be several options available to you. 


* Please note, that all items must have their original tags attached and be unworn and unwashed. 
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You will be responsible for paying postage on any returns or exchanges.

 
• You will have 15 days from delivery of your package to file a return claim with customer service. 
• If a product you receive is damaged during shipment, or is not what you ordered, we can send a replacement. We will provide a prepaid return label for our U.S. customers to retrieve the item. If international, please contact us and we will let you know next steps. As soon as we can see there's an update on the tracking back to our facility, we will send out a replacement. 
• If the item you’d like to return was ordered more than 15 days ago, the item is no longer for available for sale, or if the item was purchased using store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason. 
*Additional limitations may apply. 
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To begin processing any type of return, please contact our Customer Service team and provide your name, the order number, and the reason for returning the product.

You can contact us by emailing info@adamsapparel.co.  Once we have received the product and the return has been processed by our warehouse, we can issue the exchange or the in-store credit to your account. Please note that we are unable to accept returns that are dropped off by a customer at any of our warehouse locations.